Return & Refund Policy
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Orlando Menswear will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within 14 days after the confirmation.
Please return your purchase to the following address:
ORLANDO MENSWEAR
M3, Jln ML 16, ML 16 Industrial Park,
43300, Seri Kembangan, Selangor, Malaysia
Please contact us at 016-379 2255 or e-orlando@orlando.com.my if you have any questions or doubts.